Shipping policy

We at Domu Decor are committed to delivering a seamless shopping experience for all. Clarity in our shipping process is where it all begins, so we at Domu Decor offer free shipping on all our orders in the US!

Shipping Locations

We currently only offer shipping to locations in the United States. This policy applies to all orders shipping in the US.

Our Trusted Carriers

We pride ourselves on providing you with the most reliable carriers for deliveries within the United States:

  • USPS
  • UPS

  • FedEx

Delivery Times

  • Processing Cutoff: End of Business Day, 5:00 PM (EST). All orders received after this cutoff will be processed at the beginning of the next business day, which may add additional time to the delivery date.
  • Order handling time: 1 to 2 business days (Monday to Friday). Once your order is processed, it will be shipped by one of our trusted carriers.
  • Here is a brief recap of our delivery process and timeline. For further questions, please contact us!
    • Allotted handling time: 1–2 business days. After your order is processed, it will be shipped by one of our trusted carriers as soon as possible.
    • Allotted shipping & delivery time: 6–8 business days

    • Total allotted delivery time: 7–10 business days

Shipping Costs

  • Free Shipping: All orders within the United States qualify for free shipping, with no minimum order requirement.

Tracking

After your order has been successfully shipped, you will recieve and email from us containing your tracking number. Go to the Order Tracking page to check up on your delivery status!

Delivery Complications

In the event that you experience any issues with delivery, including but not limited to delays, extended processing, or lost packages, please contact us immediately! The Domu Decor service team is here to bring clarity to your order and resolve any and all issues.

Further Questions?

Take a look at our FAQ page or contact us!

Contact Information

Contact Information:
Store Name: Domu Decor
Address: 93 Brown St, Providence, RI 02906
Email: info@domudecor.com
Phone: +1 (972)-331-4618

Customer Service Business Hours: 
Monday to Friday: 9:00 AM – 5:00 PM (EST)

We try our hardest to reply to all emails within 1–2 business days!